Director - Office Leader

Company Description

CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food and beverage industries. Our more than 1,100 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately held company with a rich history of serving clients throughout the world, consistently striving for the highest standard of technical knowledge, creativity and execution.

Job Description

The Office Leader serves as the senior representative of the company in their local market, reporting directly to the Regional Vice President. This role is focused on building CRB’s external presence, cultivating client and community relationships, and fostering an engaging, inclusive, and high-performing office culture.

The Office Leader serves on the Regional Leadership Team (RLT) and partners closely with other RLT members, such as Project Directors, Business Development, and Directors of Operations, to ensure alignment with company and regional strategies. While P&L accountability and functional group oversight sit at the regional level, the Office Leader plays a critical role in driving business performance through active engagement in the pursuit and delivery of project work, attracting and retaining key talent, driving local growth in line with company and regional strategies, and shaping the employee experience. These business performance goals are tracked through KPIs.

This position requires high levels of galvanizing energy and executive presence and requires the ability to lead through influence while demonstrating a strong commitment to CRB’s core values and a servant leadership mindset.

Responsibilities

Market & Client Engagement

• Act as the primary face of CRB in the local community, building visibility through networking, associations, and community leadership.
• Partner with Regional Leadership Team to identify and develop new business opportunities, expanding client relationships, and supporting sales pursuits.
• Maintain and grow relationships with existing clients to strengthen CRB’s reputation as a trusted advisor and partner.

Project Leadership

• Serve as Project Executive or Project Director on strategic projects, ensuring successful delivery and client satisfaction.
• Provide executive-level oversight for key pursuits and high-risk/complex projects, collaborating with Project Operations and Risk resources to ensure compliance with company standards and Regional Leadership to ensure the project is appropriately staffed.
• Support assigned Project Managers in developing win strategies, execution approaches, commercial strategies for main pursuits and mentor and develop project leadership throughout the process.
• Represent the project internally in escalation issues and recurring leadership engagements.
• Maintain visibility on active projects with clients as needed to reinforce trust and satisfaction.

Culture & People Leadership

• Champion and embody CRB’s culture, values, and vision within the office.
• Support recruiting, onboarding, and retention efforts in partnership with HR and regional Department Heads.
• Serve as mentor, connector, and advocate for employees, fostering career development and professional growth and providing employee advocacy.
• Facilitate communication between regional leadership and local staff, ensuring clarity of strategy and responsiveness to employee feedback.

Communications & Alignment

• Cascade company and regional strategies and progress into clear local messaging.
• Ensure employees feel connected to the company’s vision, direction, and strategic goals and engaged in a broader organizational purpose translated at a local level.
• Elevate local market and employee insights back to regional leadership to inform decision making.

Safety & Brand Stewardship

• Promote CRB’s commitment to safety and uphold safety expectations for the office environment.
• Serve as the brand ambassador in the marketplace, reinforcing CRB’s reputation as a leader in integrated design and construction.

Qualifications

• Bachelor’s Degree in Engineering, Architecture, Construction Management, or similar related field
• 15+ years of experience, preferably in the AEC industry, with exposure to both design and construction delivery
• Experience with design/build integration at a project and operational level
• Experience with Business Development and Client Management
• Experience with Business Operations with a proven track record of accountability and profitability
• Strong leadership, interpersonal skills, emotional intelligence, and communication ability
• Embodiment for CRB’s core values and cultural identity

Additional Information

All your information will be kept confidential according to EEO guidelines.

CRB is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Employment is contingent on background screening.

CRB does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of CRB without a prior written search agreement will be considered unsolicited and the property of CRB. Please, no phone calls or emails.

CRB offers a complete and competitive benefit package designed to meet individual and family needs.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.