Director, Sales Operations

Ready to make data tell a powerful story? As our Director, Business Operations, you’ll lead the systems, reporting, and insights that fuel our Business Development success. From optimizing Salesforce (SFDC) to delivering high-impact forecasts and performance reports, you’ll play a key role in shaping strategy, improving efficiency, and empowering teams to meet and exceed their goals.

About the role

As the Director, Business Operations, you’ll lead the systems, analytics, and reporting that power our Business Development organization. You’ll oversee Salesforce accuracy and usability, deliver high-quality executive reports and forecasts, and partner with Operations to analyze performance and drive strategic decisions. This role ensures data integrity, supports financial planning, and strengthens business outcomes through actionable insights. You’ll also mentor analysts, enhance team capabilities, and champion continuous improvement across the business.

Your main responsibilities will include but not limited to:

• Lead the design, accuracy, and optimization of Salesforce (SFDC) to ensure data integrity and alignment with business needs.
• Develop and deliver executive-level reporting, including weekly summaries, MBRs, BOD decks, and ad hoc business analyses.
• Partner with Operations to analyze business performance, identify variances, assess root causes, and recommend corrective actions.
• Support financial forecasting and budgeting for the company and business units, providing insights that guide strategic decisions.
• Oversee opportunity and contract reporting, ensuring all WOs, change orders, and related data are tracked and reported accurately.
• Mentor and guide analysts and SFDC administrators, fostering learning, collaboration, and continuous improvement across the team.

About You

If you love turning complex data into clear strategy, this role is for you. As our Director, Business Operations, you’ll keep our Business Development systems running smoothly from Salesforce management to performance reporting while helping leadership stay ahead of the curve and on target.

To be successful we are looking for the following traits and behaviors:

• Minimum 3 years of relevant work experience
• Proficiency with various computer applications such as Salesforce, Word, Excel, and PowerPoint required
• Strong written and verbal communication skills including good command of English language
• Ability to work in a fast-paced challenging environment of a growing company

About Allucent

Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments.

If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow.

Together we SHINE. Find more information about our values.

Benefits of working at Allucent include:

• Comprehensive benefits package per location
• Competitive salaries per location
• Departmental Study/Training Budget for furthering professional development
• Flexible Working hours (within reason)
• Opportunity for remote/hybrid* working depending on location
• Leadership and mentoring opportunities
• Participation in our enriching Buddy Program as a new or existing employee
• Internal growth opportunities and career progression
• Financially rewarding internal employee referral program
• Access to online soft-skills and technical training via internal platforms
• Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
• Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees

Apply now!

If you are interested in this role please apply through the button or for more information reach out to Demetria Eggleston at Demetria.eggleston@allucent.com

Disclaimers:

*Our policy encourages a dynamic work environment, prescribing a minimum of 2 days in office per week for employees within a reasonable distance from one of our global offices.

“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”